Moore Stephens has a successful track record of working with organisations in the travel sector, providing technology services and solutions in the area of reservations, specifically for the cruise market.

In an industry sector where there is a plethora of old and legacy technologies, MSC has developed modern and leading edge systems to provide fast, reliable and integrated support for cruise operators, encompassing call centre operations as well as B2B and B2C functions.

Our cruise reservations experience, combined with the integration of flight, hotel, rail and car facilities, means that reservations can be made ranging from a simple cabin for a port to port trip through to a full tour itinerary with flights, hotels, cars, excursions, meals and other ancillary items. 
Moore Stephens has also been working in conjunction with partners to provide reservations functionality within a significantly more all-encompassing smart ticketing platform, providing additional features such as inventory management and CRM.

In a sector where the customer experience starts at the booking stage rather than the consumption of service stage, Moore Stephens helps organisations to achieve high levels of customer service and satisfaction.
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